Ankara Med J. 2021; 21(2): 274-287 | DOI: 10.5505/amj.2021.46354

Knowledge, attitude and practices of personnel working in the department of health services in Ankara province regarding COVID-19

Hülya Þirin¹, Fatma Sena Konyalýoðlu¹, Elif Al², Asiye Çiðdem Þimþek^3
1Department of Public Health, Gulhane School of Medicine, University of Health Sciences, Ankara, Turkey
²Health Services Presidency, Provincial Health Directorate of Ankara, Turkey
³Public Health Services Presidency, Provincial Health Directorate of Ankara, Turkey

INTRODUCTION: In this study, it was aimed to evaluate the knowledge, attitude, and practices of the personnel providing health services in the Department of Health Services in Ankara Provincial Health Directorate about COVID-19.
METHODS: The data of our cross-sectional type of study was collected between the dates of 26 October-November 30, 2020, and 85% percent of the pre-defined population was reached. Statistical evaluation was performed with number and percentage distributions and chi-square test.
RESULTS: The average knowledge score of the personnel was found to be 9.35±1.02. Out of 10 knowledge questions, 7 were answered correctly over 91%. 60.6% of respondents answered all knowledge questions correctly. A statistically significant difference was found in the level of knowledge according to profession and level of education (p<0.001). 47.6% of participants exhibited exactly the right practice, and a statistically significant difference was found in the level of practice by profession, gender and education level (p<0.05).


DISCUSSION AND CONCLUSION: Considering the lower level of knowledge and practice of non-health professional groups, comprehensive in-service training for health professionals should further contribute to the fight against the pandemic.

Keywords: COVID-19, pandemic, knowledge, attitude, practice.

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Ankara ilinde saðlýk yönetim hizmetlerinde çalýþan personelin COVID-19 hastalýðýna yönelik bilgi, tutum ve davranýþlarý

Hülya Þirin¹, Fatma Sena Konyalýoðlu¹, Elif Al², Asiye Çiðdem Þimþek^3
1Saðlýk Bilimleri Üniversitesi Gülhane Týp Fakültesi, Halk Saðlýðý Ana Bilim Dalý, Ankara
²Ankara Ýl Saðlýk Müdürlüðü, Saðlýk Hizmetleri Baþkanlýðý
³Ankara Ýl Saðlýk Müdürlüðü, Halk Saðlýðý Hizmetleri Baþkanlýðý

GÝRÝÞ ve AMAÇ: Bu çalýþmada Ankara Ýl Saðlýk Müdürlüðü Saðlýk Hizmetleri Baþkanlýðý'nda saðlýk hizmeti sunan personelin COVID-19 hakkýndaki bilgi, tutum ve davranýþlarýný deðerlendirmek amaçlanmýþtýr.
YÖNTEM ve GEREÇLER: Kesitsel tipte olan çalýþmamýzýn verileri 26 Ekim-30 Kasým 2020 tarihleri arasýnda toplanmýþ ve evrenin %85’ine ulaþýlmýþtýr. Ýstatistiksel deðerlendirme sayý ve yüzde daðýlýmlarý ve ki-kare testi ile yapýlmýþtýr.
BULGULAR: Personelin bilgi puan ortalamasý ise 9,35±1,02 olarak bulunmuþtur. 10 bilgi sorusundan 7’si %91’in üzerinde doðru yanýtlanmýþtýr. Katýlýmcýlarýn %60,6’sý bilgi sorularýnýn tamamýný doðru cevaplamýþlardýr. Bilgi düzeyinde mesleðe göre ve öðrenim seviyesine göre istatistiksel anlamlý fark bulunmuþtur (p<0,001). Katýlýmcýlarýn %47,6'sý ise tam doðru davranýþ sergilemiþtir ve davranýþ düzeyinde mesleðe, cinsiyete ve eðitim düzeyine göre istatistiksel olarak anlamlý fark bulunmuþtur (p<0,05).
TARTIÞMA ve SONUÇ: Saðlýk dýþý meslek gruplarýnýn bilgi ve davranýþ düzeylerinin daha düþük olmasý göz önünde bulundurularak saðlýk alanýnda çalýþanlara yönelik kapsamlý hizmet içi eðitimler planlanarak pandemi ile mücadeleye katký saðlanmalýdýr.

Anahtar Kelimeler: COVID-19, pandemi, bilgi, tutum, davranýþ.

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